{"id":40,"date":"2018-11-15T16:56:34","date_gmt":"2018-11-15T16:56:34","guid":{"rendered":"https:\/\/rytelccaas.com\/?page_id=40"},"modified":"2024-02-20T21:48:55","modified_gmt":"2024-02-20T21:48:55","slug":"why-rytel","status":"publish","type":"page","link":"https:\/\/rytelccaas.com\/?page_id=40","title":{"rendered":"Why Rytel CCaas?"},"content":{"rendered":"

[et_pb_section fb_built=”1″ next_background_color=”#f8fbfe” admin_label=”Hero” _builder_version=”4.24.1″ background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#0a0000 0%|#cc4949 100%” background_color_gradient_start=”#154270″ background_color_gradient_end=”#154270″ background_image=”https:\/\/rytelccaas.com\/wp-content\/uploads\/2018\/11\/geometric-bg-overlay-01.jpg” background_blend=”overlay” custom_padding=”4vw||4vw||true|false” bottom_divider_style=”curve2″ animation_direction=”bottom” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.18.0″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ custom_padding=”|||” custom_css_main_element=”margin: auto;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.24.1″ text_font=”Nunito Sans||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.8em” header_font=”Nunito Sans|700|||||||” header_text_align=”left” header_text_color=”#ffffff” header_font_size=”45px” header_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Why Rytel?<\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_video src=”https:\/\/rytelccaas.com\/wp-content\/uploads\/2022\/10\/Generic-Office-CCProSolutions_1080p.mp4″ image_src=”https:\/\/rytelccaas.com\/wp-content\/uploads\/2022\/10\/Screen-Shot-2022-10-04-at-3.11.46-PM.png” _builder_version=”4.18.0″ max_width=”700px” module_alignment=”center” custom_margin=”||||false|false” box_shadow_style=”preset1″ box_shadow_vertical=”30px” box_shadow_blur=”30px” box_shadow_color=”rgba(34,56,101,0.1)” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ background_color=”#f8fbfe” custom_padding=”||40px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.18.0″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”32px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#6F7A89″ header_2_font_size=”35px” text_orientation=”center” max_width=”780px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Our cloud-based solution is built from a series of micro-services that are optimally configured to support a myriad of differing contact center requirements.\u00a0 Easily build and manage custom menus, complex employee profiles, and sophisticated call flows\u2014all in a drag-n-drop, building-block palette that turns templates and objects into functional code at the click of a mouse.<\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.1″ background_color=”#0A0000″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”Right Sided Image” _builder_version=”4.18.0″ custom_padding=”60px|0px|60px|0px” custom_css_main_element=”display: flex;||flex-wrap: wrap;” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ custom_padding=”|||” custom_css_main_element=”margin: auto;” global_colors_info=”{}” custom_padding__hover=”|||” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”order: 2; ||margin-top: 20px; ” custom_css_main_element_tablet=”margin: auto;”][et_pb_text _builder_version=”4.18.0″ text_font=”Nunito Sans||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.8em” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”32px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

When looking into contact center solutions, it\u2019s always important to have the right fit. You\u2019ll be impressed by the simple yet powerful tools we have to offer.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/rytelccaas.com\/wp-content\/uploads\/2022\/09\/Asset-38.png” title_text=”Asset 38″ align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.18.0″ animation_style=”zoom” animation_direction=”left” animation_intensity_zoom=”5%” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”rgba(51,51,51,0.1)” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”30px” box_shadow_color=”rgba(34,56,101,0.09)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”Right Sided Image” _builder_version=”4.18.0″ custom_padding=”60px|0px|60px|0px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ custom_padding=”|||” custom_css_main_element=”margin: auto;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/rytelccaas.com\/wp-content\/uploads\/2022\/09\/Asset-49.png” title_text=”Asset 49″ align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.18.0″ animation_style=”zoom” animation_direction=”left” animation_intensity_zoom=”5%” border_radii=”on|0px|0px|0px|0px” border_color_all=”rgba(51,51,51,0.1)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.18.0″ text_font=”Nunito Sans||||||||” text_text_color=”#636363″ text_font_size=”18px” text_line_height=”1.8em” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”32px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#6f7a89″ header_2_font_size=”35px” header_2_line_height=”1.3em” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Endless options for contact centers of any size<\/h2>\n
    \n
  • Unlimited users (agents), profiles, menus, queues, and extensions<\/span><\/li>\n
  • Purchase local and toll-free numbers instantly<\/span><\/li>\n
  • Record up to 100% of calls and determine how long calls should be stored before deletion<\/span><\/li>\n
  • Customize auto-attendant with extension dialing, dial-by-name, and voicemail<\/span><\/li>\n
  • Customize menus and record greetings to allow callers to select the appropriate queue<\/span><\/li>\n
  • Customize queue experience with music, hold messages, and callback allowing callers to keep their place in queue<\/span><\/li>\n
  • Silent monitor calls, coach or barge users<\/span><\/li>\n
  • Real-time and historical reporting<\/span><\/li>\n
  • PBX-only user licenses available<\/span><\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.1″ background_color=”#0A0000″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”Right Sided Image” _builder_version=”4.18.0″ custom_padding=”60px|0px|60px|0px” custom_css_main_element=”display: flex;||flex-wrap: wrap;” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ custom_padding=”|||” custom_css_main_element=”margin: auto;” global_colors_info=”{}” custom_padding__hover=”|||” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”order: 2; margin-top: 20px; ” custom_css_main_element_tablet=”margin: auto;”][et_pb_text _builder_version=”4.18.0″ text_font=”Nunito Sans||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.8em” header_text_align=”left” header_text_color=”#ffffff” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#ffffff” header_2_font_size=”35px” header_2_line_height=”1.3em” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

    Robust. Secure. Scale up, scale down. <\/span><\/h2>\n

    Completely secure, robust, and cutting edge cloud solution with 24\/7 support whenever you might need us. No limit on users, ports, queues, menus or phone numbers. Convert your contact center to omnichannel routing with voice, email, chat, text, and social channels.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/rytelccaas.com\/wp-content\/uploads\/2022\/09\/Asset-46.png” title_text=”Asset 46″ align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.18.0″ animation_style=”zoom” animation_direction=”left” animation_intensity_zoom=”5%” border_radii=”on|10px|10px|10px|10px” border_color_all=”rgba(51,51,51,0.1)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Why Rytel?Our cloud-based solution is built from a series of micro-services that are optimally configured to support a myriad of differing contact center requirements.\u00a0 Easily build and manage custom menus, complex employee profiles, and sophisticated call flows\u2014all in a drag-n-drop, building-block palette that turns templates and objects into functional code at the click of a mouse.When looking into contact center solutions, it\u2019s always important to have the right fit. You\u2019ll be impressed by the simple yet powerful tools we have to offer.Endless options for contact centers of any size Unlimited users (agents), profiles, menus, queues, and extensions Purchase local and toll-free numbers instantly Record up to 100% of calls and determine how long calls should be stored before deletion Customize auto-attendant with extension dialing, dial-by-name, and voicemail Customize menus and record greetings to allow callers to select the appropriate queue Customize queue experience with music, hold messages, and callback allowing callers to keep their place in queue Silent monitor calls, coach or barge users Real-time and historical reporting PBX-only user licenses available Robust. Secure. Scale up, scale down. Completely secure, robust, and cutting edge cloud solution with 24\/7 support whenever you might need us. No limit on users, ports, queues, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rytelccaas.com\/index.php?rest_route=\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rytelccaas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rytelccaas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rytelccaas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rytelccaas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=40"}],"version-history":[{"count":0,"href":"https:\/\/rytelccaas.com\/index.php?rest_route=\/wp\/v2\/pages\/40\/revisions"}],"wp:attachment":[{"href":"https:\/\/rytelccaas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}